Can I get tickets on the gate?

Tickets will be available on the gate and online while the festival is open if the festival has not sold out. We highly recommend purchasing tickets online in advance to avoid missing out. Please note that buying tickets in advance is also cheaper than buying them on the gate or online once the festival has opened.

Does a festival ticket include camping?

No, you will need to purchase a separate camping ticket. You can either buy a tent camping ticket or a motor camping ticket - which is for a campervan, caravan, trailer tent, van with a mattress or any other vehicle used for sleeping. You only need one ticket per tent or per vehicle, and you can have up to six people per tent or per vehicle.

Does a camping ticket include entry to the festival?

No, you will need to purchase a separate festival entry ticket.

Do I need to print tickets?

Not at all. Simply show your ticket on your phone on the gate.

I can’t find the email with my ticket - what do I do?

Go to https://app.tickettailor.com/find-tickets and enter your email address to get your ticket resent to you. If this doesn’t work please email info@devaudenfestival.com with details of the name and email address used when purchasing the ticket and approximately when it was purchased.

Do children need tickets?

Tickets for children less than 6 years old are free. Please include the tickets you need with your purchase of an adult entry ticket. Under 6s must be accompanied by an adult to enter the festival.

Those aged between 6 and 17 years inclusive need an under 18 ticket. Also, don’t forget it may be cheaper for a family to buy a family ticket which covers two adults and two children/teenagers aged between 6 and 17 years for the price of two adults and one child/teenager – in effect one under 18 goes free.

We recommend you write a contact number on younger children’s wristbands in case they get separated from you and suitable wristbands will be available at the entrance.

Do you offer free tickets for personal assistants or carers?

Yes, we offer a free ticket to a personal assistant/carer. Please apply in advance for a carer ticket. The person needing a personal assistant/carer should purchase a ticket online as normal and then email info@devaudenfestival.com to request a free carer ticket with details of the ticket they have purchased and a scan or photo of proof of entitlement to a carer ticket such as an official letter providing evidence of entitlement to carer's allowance, a hynt card or The Access Card. We will then email a carer ticket to the person who made the request.

Do you offer reduced price tickets?

Yes, we discount tickets bought online in advance of the festival. The earlier you buy, the cheaper the price. We also offer free entry for personal assistants/carers (please see above).

You can also volunteer at the festival and get a free weekend ticket – email volunteers@devaudenfestival.com to learn how to apply.

The most expensive way to buy a ticket is on the gate or online on the day of the festival. Ticket numbers are limited and we may run out, so we strongly recommend you buy online in advance.

Can I get a free ticket by volunteering at the festival?

Yes, you can and we’d love to hear from you if you want to volunteer. Please contact volunteers@devaudenfestival.com. Don’t worry if you have already bought a ticket – we will be happy to refund it if you help at the festival.

If you are a member of a society, group or team and would like to apply to volunteer as a team we would be delighted. As well as getting the benefits of being volunteers, we would be happy to make a donation to the society/group/team and/or provide extra tickets for families and friends.

We’re also interested in hearing from people who want to take a bigger role in organising and managing the festival. We are a friendly team of volunteers with a passion for creating an outstanding attendee and artist experience at the festival and giving back to our local community. Such roles typically require a few hours a week, and sometimes more in the run up to the festival. Please contact info@devaudenfestival.com if you would like an informal discussion about this.

What’s the festival address?

Humble by Nature, Upper Meend Farm, Lydart, Monmouth NP25 4RP

The entrance to the car park and campsite is different from the main entrance to Humble by Nature and is on The Craig Road.

Follow the signs to Devauden Festival and enter from The Craig Road.

what3words location ///blazers.lawfully.factory

Google maps: https://maps.app.goo.gl/kcHJQ39nY1fY8wEr6, map coordinates 51°46'31.7"N 2°43'02.9"W).

What route should I take to get to the festival?

We have agreed traffic routes to and from the festival with Monmouthshire County Council’s Highways. These routes are suitable for all vehicles. Please do not follow your satnav near the festival site as you are likely to end up on single track roads that are not passable by larger vehicles such as campervans and will become blocked if traffic is coming in the opposite direction. There are two routes to the festival:

If you are travelling from most of Wales or from most of England (including Bristol, Bath, Herefordshire, Gloucestershire, Birmingham or further north) use major roads and the motorway network to get to the A40 or A449 and head towards Monmouth. Exit the A40 on the southern edge of Monmouth, signposted to Trellech/Treleck/Tryleg, and join the B4293 heading south. The festival route is signposted from the B4293.

If you are coming from Chepstow and neighbouring areas please follow the B4293 north via Itton, Devauden and Trellech. As you approach the festival site north of Trellech please follow the signposted route. Please do not try to turn right in Lydart - if you get this far you have missed the approved route and should head to Monmouth to turn round.

If you are coming from the Forest of Dean or the Wye Valley, please note there will be no access to the festival site from the A466 as there are no suitable roads off the A466. Please go via either Chepstow or Monmouth as described above.

The routes away from the festival are the same but in reverse.

We are pleased to be working with Newport Bus who are running additional buses for the festival. Please see the timetable at: https://www.newportbus.co.uk/services/NT0/65

Is there car parking?

There is indeed! It’s on the same site as the festival. Please purchase a car parking ticket with your entry tickets.

Follow the signs to Devauden Festival and enter from The Craig Road (at what3words location ///blazers.lawfully.factory, Google maps https://maps.app.goo.gl/kcHJQ39nY1fY8wEr6, map coordinates 51°46'31.7"N 2°43'02.9"W).

Please note the entrance to the car park and campsite is different from the main entrance to Humble by Nature.

Is there disabled car parking?

There is disabled parking close to the festival entrance. Follow the signs to disabled parking. You will be asked to show a blue badge.

What time does the festival start?

You can arrive from 10am on Friday morning. The main festival site and ticket desk opens at 12.00pm on Friday and at 8am on Saturday and Sunday.

You can enjoy our free one-hour yoga session on Saturday and Sunday mornings – no past experience necessary and yoga mats optional! Please look out for specific timings of this at the festival.

Live music starts at 6pm on Friday and 12pm on Saturday and Sunday.

Also, breakfast will be available on Saturday, Sunday and Monday morning from 8am from selected traders on the festival site.

What time does the festival finish each night?

Live music stages will close by 11pm each night. On Friday and Saturday nights there will be a silent disco until 12.00am and the Merry Mari, our DJ stage, will run until 1am.

What time is each act on?

Set times for each stage will be displayed on the large boards as you enter the festival. You can also purchase a festival programme which includes schedules, artist information and LOADS more.

What time can we turn up to camp?

Campers are allowed onsite from 10am on Friday to set up and settle in.

Can I park near my tent?

No, we are segregating tents and vehicles to improve safety. All vehicles must be parked in the car park.

Can we bring a caravan/campervan/motorhome/van with a mattress?

Yes, you will need to purchase a motor camping ticket (one per vehicle).

Can I camp next to my friends?

Yes, you can but you will have to arrive together as pitches are allocated on a first come first serve basis.

Can I pitch my tent next to my friends who will be in a campervan or caravan?

Yes, you can but either the tent must fit into the space allocated to the campervan/caravan or you must purchase a motorised camping ticket space for your tent and arrive at the same time as your friends to ensure you get spaces next to each other.

Is there a quiet camping area?

Yes, we will have a quiet tent camping area. All noise in this area must be kept to a minimum after 8pm. Please ensure you buy a tent camping ticket for the quiet area if you wish to stay there.

Are there glamping options?

Indeed! Our luxury accommodation, means you can enjoy comfy beds, a warm reception, complimentary pamper tent, and staffed weekend reception team, as well as a dedicated chill out space. Find out more here.

Can my child and their friends camp without an adult?

No, every camping group must have at least one adult aged 18 or over.

Can I arrive and camp on Saturday or Sunday?

Yes, you can. However, you are likely to be at the far end of the campsite. Note, you must still purchase a weekend tent or motor camping ticket in advance. We don’t offer camping tickets for individual nights.

Can I leave the campsite on Saturday or Sunday?

Yes, you can.

By what time must I leave the campsite?

By 12pm on Monday 25 May.

What facilities are in the campsite? Is there power?

Our campsite has fresh water and toilets and hot showers. There are no public power outlets in the campsite. If you’re looking for something a little more luxurious, check out our glamping options here.

Is there a shop in the campsite?

Yes! There will be a shop in the campsite. From breakfast essentials to toiletries and those 'just-in-case' items like batteries and even reading glasses - they’ve got you covered!

What’s the biggest tent allowed?

We allow tents that can occupy up to a maximum of six people and that occupy an area up to 20 square metres. You only need one tent ticket irrespective of whether you have between one and six people staying in the tent.

How many people can stay in a campervan or caravan or other vehicle?

Up to six people can stay in a campervan, caravan or other vehicle. You only need one motor camping ticket irrespective of whether you have between one and six people staying in the campervan/caravan/vehicle.

I have a trailer tent. What sort of camping ticket do I need?

You need a motor camping ticket (same as for a campervan or caravan) and you should pitch your trailer tent in the motor camping area.

Do you have facilities to empty a chemical toilet or cassette?

Sorry, we don’t have these facilities. Please empty these after you leave the festival.

Can I bring my own drinks and food on site?

You can bring your own alcoholic drinks for consumption in the campsite, but we do not permit alcohol to be brought into the main festival site. No glass containers are permitted on the site.

Please note we sell real ale, lager, cider, wine, cocktails, Prosecco, soft drinks and many other drinks on site at prices well below those charged by other festivals. We also have tap water points around the main festival site and free squash at the bars. 

We do not allow alcoholic drinks to be brought in because the revenue from drink sales is crucial for us to keep ticket prices low and make the festival affordable and enjoyable for everyone. We also have a legal responsibility to prevent underage drinking. Thank you for understanding and supporting us and our local traders!

You can bring a picnic, but please note we have a wide range of food on sale at the festival suitable for all tastes and we encourage you to support our food traders.

Note, our premises license requires us to ensure no-one under the age of 18 can purchase or consume alcohol (even if they have brought it in themselves). We operate a Challenge 25 policy, so if you look younger than 25 but are over 18 please bring photographic ID with you so our bar staff can check it in order to serve you alcohol. Our bar staff will not serve alcohol to anyone wearing an under 18 wristband. We will confiscate alcohol brought in or being consumed by a child. If we detect an adult is purchasing alcohol for consumption by a child we will confiscate it and reserve the right to ask the purchaser to leave the festival.

Can I buy food at the festival?

Yes, we will have a wide range of food traders. Some of our traders will be open from 8am on Saturday, Sunday and Monday mornings for breakfast.

The nearest shops are in Monmouth, a short drive from the festival. There are various supermarkets and other stores there, and a petrol station.

Can I have a barbecue or light a fire?

We don't allow open fires but you can use a stove or barbecue in the campsite as long as it is off the ground

Is there somewhere I can go if I feel ill or injure myself?

Yes, the Severn Area Rescue Association (SARA) will be on the main festival site for the whole duration of the festival.

What do I do if I lose my child?

Please alert a marshal (identifiable by the blue vest they will wear) or go to SARA’s pitch on the main festival site. We recommend you write a contact number on your child’s wristband – this will enable us to contact you if they get separated from you.

What do I do if I lose some property or find some lost property?

Please speak to a marshal (identifiable by the blue vest they will wear). Lost property should be left at the ticket desk.

Can I pay by card at the festival?

Yes, you can pay by card for tickets and drinks and we prefer card payments to cash. Some traders may not accept card payments, so please bring some cash or ask for cashback at the front gate.

What will the weather be like?

Late May is regularly dry and warm. Over a period of 15 years, we’ve had two festivals where it has rained. Even if it rains, we have plenty of coverage, with a big top in the main field and various yurts and marquees throughout the site.

The festival site is largely flat and the ground mainly stays firm in wet weather. However, if it does rain or the ground is wet, please drive slowly, avoid harsh braking and avoid reversing. If necessary we will assist vehicles to get out of the site.

Please be prepared to bring waterproof clothing and footwear such as wellies, particularly if rain is forecast or it has rained in the runup to the festival.

Do you allow animals into the festival or on the campsite?

We welcome assistance animals, but please leave all other animals at home. If you bring an assistance animal, please bring evidence that it is required.

Is there mobile reception at the festival?

Yes, there is usually good 5G mobile reception at the festival site. Given the number of people at the festival, there is a chance that the available mobile network capacity will be  limited.

Where does the money made by the festival go?

The festival is a fundraising event owned and run by the Devauden Hall charitable incorporated organisation (registered charity number 1207141). Profits from the festival go to the charity, which runs the village hall in Devauden and supports the local community. The festival is entirely run by volunteers based in or near Monmouthshire.

Money raised at the festival is also donated to local groups, teams and community associations that assist with the running of the festival. If you are a representative of such a group and want to help with the festival please contact info@devaudenfestival.com.

We pay local suppliers for many things including staging, lighting, sound equipment, tents, and drinks and we are proud to support the local economy in this way.

What’s your drugs policy?

We have a zero tolerance policy on the consumption and sale of illegal drugs at the festival. Anyone found consuming drugs or selling them will be asked to leave and will be reported to the police. We also do not allow the sale of so-called legal highs.

How can I trade at the festival?

Please contact traders@devaudenfestival.com and we will send you further information. We welcome applications from food traders, merchandise traders, drinks traders, crafts people and wellness practitioners.

We particularly encourage local traders and we offer free pitches to charities, community associations, crafts people and public bodies.

How can I report a complaint during the festival period?

If you experience any issues during the festival period, please contact our team as soon as possible by telephone on 07550 022759. It will only be monitored from 9am Friday to midnight Sunday.

When calling, please provide:

• Your name

• Details of the complaint

• The date and time of the issue

Telephone support will be available throughout the festival period.

If lines are busy, please leave a message and we will return your call as soon as possible.